Small Animal Clinic

Lynn Woods-Nordin (17.10.2017 18:55)
I've traveled from Regina to this clinic a few times over the past 4 years and I always had a very positive experience. In August my dog was severely sick. It was the Small Animal Clinic who had the equipment to do proper diagnostics so the real problem could be identified and treated. I am convinced I would have lost him had it not been for the Small Animal Clinic. Was it cheap? Nope. Did I expect it to be cheap? Nope. I had excellent treatment from the reception staff and Jasmine Gu, DVM and Robin MacRae, BVMS Resident. They were nothing short of wonderful and they even gave me reports on my dog's progress twice daily. I highly recommend this clinic for serious issues with your pet.

Robert Hegedus (12.10.2017 21:20)
I called to see if this clinic could see my ill duck. The woman who answered the phone at the clinic immediately told me that ducks are not allowed as pets and that they would commandeer it if I brought her in. I explained that I do not live in the city and that my duck is not a wild duck. She proceeded to tell me that ducks are wild animals and not domestic. I told her that is infact a domestic breed. The woman’s tone of voice was very accusatory, rude and angry. She told me again, that ducks are not domestic animals and asked what breed my duck was ‘if it isn’t wild’, in a way that suggested that I was lying. I told her it is a Buff Orphington. She told me she would have to check with the vet to find out if they could see it regarding an illness. She left me on hold then returned quickly, telling me that I could bring the duck in. By then I explained to her that she should not jump to conclusions about pets that people would like to bring in; the fact that someone is willing to spend money to aid an animals health should be a testament to their concern for that animal. I explained that there are several types of domestic ducks, all of which can not fly (therefore would not survive in the wild). I was very disappointed in her reaction to the type of animal I wanted to bring in and felt that I would not seek their services if given ANY other choice. HORRIBLE FIRST IMPRESSION of this clinic!

Derek Finnik (15.09.2017 02:51)
The staff, doctors, and students are very caring & compassionate people all delivering professional service.
They are thorough and want to ensure the proper & necessary treatments/procedures are done. The costs are detailed very well, and are quite reasonable considering how expensive any vet visit is but the services are what is necessary. You ARE getting top notch expertise as this is one of the best training facilities to attend that graduate many skilled vets into the world. Patient care is very important, as is making sure the owner of the furchild is ok with all that is happening to their pet.
Free parking pass issued by receptionist. If you have questions, simply ask.
Rest assured your loved furry one is in excellent care by this medical facility with their expert personnel.

Amanda Hodges (23.06.2017 03:41)
Had a terrible experience today with Dr. Grahn at the small animal clinic. I have a farm dog border collie who is very nervous and barks at new people until comfortable with them. As soon as he walked in the room she started to bark at him, just as she did with the technician who soon after warmed up to her. He started to get very angry and upset and spent 5 minutes lecturing me about disciplining my dog. (I am still not sure what he meant by disciplining) I pulled her back and tried to talk calmly to her telling her to calm down, the only technique that has worked best for me after having her for 8 years of having her. Getting loud and upset only intensifies her stress. He made the situation so uncomfortable and then left the room. He had a student check her over then came back in the room 5 min later. By this time the dog had completely calmed down and he said that he did not want to look at her and asked the student (dr. Osinchuk) a few questions. She answered them incorrectly - ie: how long has this dog had pannus? She said since she was young which was wrong. He then said he didn't think her eyes would have changed since two years ago and that likely her eyes will not get worse as she gets older and gave me a prescription. I was charged $150 for this terrible experience and didn't even have my dogs eyes looked at by the specialist. He said he has been in the business for over 20 years, and I think it's time he calls it quits. With a loud, rude, obnoxious personality I don't think he is a good fit to be training the new set of veterinarians.

Anita Wandzura (24.04.2017 19:45)
I have been taking my dogs and cats to the U of S Small Animal Clinic for over 20 years, and they have always received excellent care. Because it is a teaching facility, the pets always receive thorough examinations and there is easy access to specialists (in the rare event they are needed).

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